Please read these terms carefully before using cip138 services. By creating an account and using our platform, you agree to be bound by these terms and conditions.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
You must be at least 21 years old and a resident of Indonesia to use cip138 services.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
All games use certified random number generators. Cheating, collusion, or any fraudulent activity will result in immediate account termination.
These terms constitute a legally binding agreement between you and cip138. Use of our services indicates your acceptance.
For the purposes of these Terms and Conditions:
By creating an account with cip138, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Responsible Gaming policies. If you do not agree with any part of these terms, you must not use cip138 services.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of cip138 services following the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for updates.
To register an account and use cip138 services, you must meet all of the following eligibility criteria:
Failure to meet any of these eligibility requirements constitutes a material breach of these Terms and will result in immediate account suspension and forfeiture of any funds or winnings.
To create an account with cip138, you must provide accurate, complete, and current information as requested in the registration form. Required information includes but is not limited to: full legal name, date of birth, residential address in Indonesia, valid email address, and mobile phone number. Providing false, incomplete, or misleading information is grounds for immediate account termination.
cip138 is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations and security measures, we require all users to complete identity verification before processing withdrawal requests. KYC verification requires submission of:
Documents must be clear, legible, and show all four corners. We typically process verification requests within 24-48 hours. Failure to provide requested documentation within 30 days will result in account restrictions.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your account credentials with any third party. You agree to immediately notify cip138 customer support if you suspect any unauthorized access to your account or any security breach. cip138 will not be liable for any loss or damage arising from unauthorized use of your account credentials, whether or not you were aware of such unauthorized use.
cip138 supports deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit amounts are Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. Maximum deposit limits are set at Rp 100,000,000 per transaction for major banks. All deposits must originate from a financial account held in your own name. Third-party deposits are strictly prohibited and will be returned.
Withdrawal requests are subject to KYC verification and internal security checks. Minimum withdrawal amount is Rp 100,000. Withdrawals can only be made to a bank account or e-wallet registered in your legal name matching your verified cip138 account. We reserve the right to request additional documentation before approving withdrawal requests. Standard processing times are 15 minutes to 24 hours, depending on the payment method and time of request. Withdrawals requested outside Indonesian banking hours may experience delays.
Deposits made with active bonuses or promotional credits may be subject to wagering requirements before withdrawal. You must complete all wagering requirements before requesting a withdrawal. Attempting to withdraw before completing wagering requirements may result in forfeiture of bonus funds. Specific bonus terms are provided with each promotional offer.
cip138 maintains strict anti-money laundering procedures. Deposited funds must be used for genuine gaming purposes. Funds must be wagered at least once before withdrawal eligibility. We reserve the right to investigate suspicious deposit and withdrawal patterns and report them to relevant authorities as required by law.
cip138 offers various bonuses and promotional offers to eligible users. All bonuses are subject to specific terms and conditions provided at the time of the offer. Key principles governing all bonuses include:
All games offered by cip138 operate using certified Random Number Generators (RNG) or, in the case of live dealer games, use physical equipment in real-time broadcasts. Game outcomes are determined randomly and fairly. Return to Player (RTP) percentages are published for all applicable games.
The following activities are strictly prohibited and will result in immediate account suspension, balance forfeiture, and potential legal action:
cip138 employs advanced fraud detection systems to monitor gameplay. We reserve the right to void bets, withhold winnings, and close accounts found to be engaging in prohibited activities.
cip138 is committed to promoting responsible gaming and preventing problem gambling. We provide tools to help you stay in control of your gaming activity, including:
If you believe gambling is becoming a problem, please contact our support team immediately or visit our Responsible Gaming page for resources and assistance.
All content on the cip138 platform, including but not limited to text, graphics, logos, images, software, and game designs, is the property of cip138 or its licensors and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any cip138 content without explicit written permission.
To the fullest extent permitted by applicable law, cip138 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services, including but not limited to:
Our total liability to you for any claim arising from these Terms or your use of cip138 services shall not exceed the amount of funds in your account balance at the time of the claim.
In the event of any dispute between you and cip138, we encourage you to first contact our customer support team to resolve the matter amicably. If the dispute cannot be resolved through customer support, you agree to submit the dispute to binding arbitration under Indonesian law. The arbitration shall be conducted in English and Indonesian languages, and the decision of the arbitrator shall be final and binding.
You may close your account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds after completing any active wagering requirements. cip138 reserves the right to suspend or terminate your account at any time if:
In the event of account termination for cause, cip138 reserves the right to forfeit any remaining account balance.
By registering with cip138, you consent to receive communications from us via email, SMS, push notifications, and on-platform messaging. These communications may include promotional offers, account updates, security alerts, and important policy changes. You may opt out of promotional communications at any time through your account settings, but you cannot opt out of essential service-related communications.
These Terms and Conditions are governed by and construed in accordance with international gaming regulations and Indonesian law where applicable. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts or arbitration forums as specified in the Dispute Resolution section above.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.
For questions regarding these Terms and Conditions, please contact our customer support team:
We aim to respond to all inquiries within 24 hours. For urgent matters, we recommend using live chat for the fastest response.
By using cip138 services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that you meet all eligibility requirements and that you will use cip138 services in accordance with applicable law and these Terms.
Our customer support team is here to help clarify any aspect of our Terms and Conditions
Read FAQ Responsible Gaming Return Home